These Terms of Service (“Terms”) govern access to Trackfluence (trackfluence.app and related applications, the “Service”). By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.
1. The Service
Trackfluence helps creators and agencies prove clicks, leads, and sales. You can create stores, add products, share tracking links, view analytics, and export PDF reports. Features available to you depend on your plan. See Pricing.
2. Accounts
You must provide accurate registration information and keep your login credentials secure. You may sign in with email and password or with Google. You are responsible for activity under your account. Notify us if you believe your account has been misused.
3. Plans and payment
Starter is free (1 store, 2 products per store). Creator and Agency are paid plans as listed on the pricing page. During launch, card and UPI checkout are not connected: selecting a paid plan records your choice and will not charge you. When billing is enabled we will present updated pricing and obtain your consent before charging. We may change plan limits or prices with notice on the Service.
4. Your content
You retain rights to product titles, images, destination URLs, store profiles, and other material you upload (“Your Content”). You grant Trackfluence a limited licence to host, display, and process Your Content solely to operate the Service (including public storefronts you publish and tracking redirects). You represent that you have the rights needed to share Your Content and destination URLs.
5. Acceptable use
You must not:
- use tracking links for malware, phishing, or illegal offers;
- attempt to bypass plan limits, security, or other users’ accounts;
- scrape, overload, or reverse engineer the Service except as allowed by law;
- misrepresent analytics or reports to brands or third parties;
- upload content that infringes others’ rights or is unlawful.
We may suspend or terminate accounts that violate these Terms or that harm the Service or other users.
6. Tracking and analytics
When someone opens a tracking link, we record visit time, referrer, approximate device and browser, a derived country, and a hashed identifier based on IP. We do not store raw IP addresses. Analytics and PDF reports are estimates of traffic to your links; they are not a guarantee of sales, commissions, or brand payment. Destination sites and affiliate networks have their own terms.
7. Third-party services
Sign-in may use Google. Optional image uploads may use Cloudinary. Data is stored with our database provider. Those services are governed by their own terms. We are not responsible for destination URLs you configure.
8. Intellectual property
Trackfluence, its branding, software, and documentation remain our property. You may not copy or resell the Service. Feedback you send may be used to improve the product without obligation to you.
9. Disclaimer and liability
The Service is provided “as is” during launch. We do not warrant uninterrupted uptime, complete click capture, or that reports will be accepted by any brand. To the fullest extent permitted by law, Trackfluence is not liable for lost profits, lost data, or indirect damages, and our total liability for a claim relating to the Service is limited to the amount you paid us for the Service in the three months before the claim (or zero during the unpaid launch period).
10. Changes and termination
You may stop using the Service at any time. We may modify or discontinue features, or these Terms, by posting an update. Material changes take effect when posted or on a later date we specify. Continued use after that date means you accept the update.
11. Contact
Questions about these Terms: reach us through the Settings page of your account. Related documents: Privacy Policy.